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Family Services
Contact Info
Application
Services Available
What Is Included
How Can My Order Be Reviewed

Office of Child Support Enforcement

1117 Center Street, PO Box 788
New Ulm, MN 56073-0788
Phone: (507) 354-8246 or 1-800-450-8246
Fax: (507) 359-6542


If you choose to contact us directly by email,
please know because of security reasons, we
will not email you back, but, we will
respond to your email via phone call or a letter.

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How can I apply for Child Support Services?

If you are not receiving public assistance(MFIP, Medical Assistance, Minnesota Care or child care assistance), you can apply for child support services through your county child support office. You will have to pay a $25 application fee for these services. There is also a fee of 1% collected for each payment collected.

If you receive public assistance and you are the parent of a minor child whose other parent does not live in your home, you do not have to pay the fee. Your case is automatically referred for child support services.

Contact the Brown County Child Support Unit for an application or Click Here to download your application now.

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What services are available?

Our office can assist with:

  • Locating parents
  • Establishing parentage
  • Establishing court orders for child support, medical support, and child care support
  • Reviewing and modifying court orders for child support, medical support, and child care support
  • Adjusting court orders based on the cost-of-living index
  • Enforcing court orders for child support, medical and dental support, and child care support
  • Working with other states to enforce support when one parent does not live in Minnesota
  • Collecting and processing payments

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What is included in Child Support?

Orders for child support generally include three types of support, basic child support, medical support and child care reimbursement. In Minnesota, the court addresses all three types of child support but may not order all three.

Medical support

In Minnesota, the court requires that children be covered by health and dental insurance. The court may order a parent to:

  • Purchase Insurance
  • Cover reasonable and necessary medical expenses
  • Pay a minimum dollar amount per month (in addition to the child support amount) toward the cost of insurance or medical expenses.
  • Pay a portion of uninsured medical or dental expenses
Child care support

The court must review child care expenses that occur when the parent the child lives with works or goes to school. Using each parent's income the court decides each parent's portion of financial responsibility for child care support.

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Can my order be reviewed?

Child support orders can be changed by court orders and by cost-of-living adjustments. Either parent may request in writing that the child support office review their order. The request should state reasons for the review.

County child support staff determine whether the existing order meets review requirements. If it does, the staff completes the review and presents the request to the court. If the requirements for a review are not met, the county child support office notifies the parents. If either parent still wants a review, the parent can file a motion asking the court to review the order.

Support orders may be changed if there is:
  • A substantial increase or decrease in either parent's income
  • A substantial increase or decrease in the needs of a parent or child (such as changes in child care needs because of work or educational needs)
  • A change in a child's or parent's cost of living
  • A change in custody
  • Extraordinary medical expenses for the child
  • Any of these changes makes the terms of the original order unreasonable or unfair
There is a substantial change in the circumstances if:
  • Based on the obligor's current income, changing the current order would result in a child support amount that is at least 20 percent and at least 50 higher or lower than the current order.
  • Medical support provisions are not enforceable
  • Health coverage ordered is not available to the child for whom the order is established

Contact Brown County child support unit at 507-354-8246 or 1-800-450-8246 to start your review or to proceed on your own Click Here to download the necessary paperwork.

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Where can payment be sent?

MN Child Support Payment Center
PO Box 64326
St. Paul, MN 55164-0306

How quickly are payments processed by the state?

Staff at the payment center receipt payments Sunday through Friday. Within 24 hours of receiving the payment, the child support payment center records the payment on the child support computer system and are then able to send most payments to the obligees via their SVC(Stored Value Card) or else they are directly deposited into a bank account of their choice.

How can I get payment information?

Call the child support payment line at 1-800-657-3512. Parents must use their personal identification number (PIN) to access this information.
or
Check your child support case online Here!

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Frequently Asked Questions:

  1. When will I receive a payment?
  2. Why haven't I reveived a payment for a while?
  3. What is the other parents address and place of employment?
  4. I received a billing statement - 1. Why did I receive it and 2. I don't believe I owe that much?
  5. How do I sign up for direct deposit?

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When will I receive a payment?

  • If we have a source from which to withhold child support payments we will issue an income withholding order to that payor of funds. That payor of funds has 30 days to implement the order. After it is implemented they have 7 days from the date they withhold the payment from the non custodial parents payment to send it in to the state of MN. Upon receipt of the payment by the state of MN Child Support Payment Center a deposit is made either to your bank or debit card within 24 hours.

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Why haven't I received a payment for a while?

  • There are many reasons for a delay in payment: 1. The non custodial parent may have switched jobs; 2. The non custodial parent may not have worked the prior week and there is no money for the payor of funds to send in to the state of MN Child Support Payment Center; 3. There are many other reasons that may require our office to contact the payor of funds.

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What is the other parents address and place of employment?

  • This is private data and cannot be shared.

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I received a billing statement - 1. Why did I receive it and 2. I don't believe I owe that much?

  • 1. The federal government requires that we send a billing statement out to all non custodial parents. This is your record to make sure the state of MN is receiving all the monies submitted by yourself, your employer or payor of funds. 2. The billing cycle ends on the last day of the month prior to you receiving your billing statement. Therefore a payment may have been withheld from the prior month's wages but not received by the state of MN Child Support Payment Center until the current month. Therefore that payment will not be credited on the current billing statement.

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How do I sign up for direct deposit?

  • Contact your local child support office for the brochures regarding direct deposit. You will be required to submit the information directly to the MN child support payment center to set up for either direct deposit or to receive a stored value card.

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