Brown County Of Minnesota

Commitment to Excellence through Leadership, Teamwork, and Education

Heartland Express


Bus and volunteer driver services available to citizens of all ages, countywide. For further information contact 359-2717, Toll Free at 1-800-707-2717 or by This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Office Hours
Bus Service Hours

Weekdays 8:00 am - 5:00 pm
Closed on Saturdays, Sundays and Holidays as Posted Below

Located at 1900 North Franklin St in New Ulm

Weekdays 8:00 am - 5:00 pm
New Ulm Only 6:15 am – 5:45 pm
Sunday New Ulm Only 8:00 am- Noon

Requesting Rides:

Calling to request ride(s) should be done by calling 359-2717 or toll free 1-800-707-2717 between 8 a.m. and 3 p.m. Monday through Friday. Request for rides need to be called in no later than 3 p.m. on the day prior to wanting the ride. Rides for Sunday and Monday need to be called in prior to 3:00 p.m. on Fridays. Rides can be requested up to two weeks in advance.  Calls received after 3 p.m. for rides needed the next day will be honored for medical appointments only at the start of the next business day.

Actual pickup times could be adjusted based on the transit system's needs. Heartland Express will try to do everything possible to honor passenger's needs in a cost efficient fashion.

All riders should be ready 10 minutes before the scheduled arrival or departure times.

Standard wait time for the driver at a pickup location will be up to 3 minutes. It is very important to keep on time. The later the passenger is, the later the rest of the schedule gets making everyone else late as the day goes on. This is very important with a tight schedule that does not allow much flexibility.


Cancellations of rides need to be made up to 1 hour prior to the scheduled pickup time. This allows time for the dispatcher to contact the bus driver that was scheduled to make the pickup. This saves unnecessary travel time and is a cost saving for everyone.

Cancellations can be made by calling the Heartland Dispatcher or leaving your information on the answering machine at 359-2717 or toll free at 1-800-707-2717. TDD 359-6598.

Closed on the Below Holidays:

  • New Years Day
  • Easter Sunday
  • Sunday before Memorial Day
  • Memorial Day
  • July 4th
  • Sunday before Labor Day
  • Labor Day
  • Thanksgiving Day
  • Christmas Day

Title VI Notification (PDF)


Transit Info


To Request a Ride

Phone: 359-2717
Phone: 1-800-707-2717
TDD: 359-6598


In Town:
$1.50 or 1 white token, one way
In County:
$3.00 or two white tokens, one way
Nutrition Site:
$.75 or one Blue Token, one way (New Ulm Nutrition Site Only)

Discount Token Purchases

Package of 10 white tokens $13.00 ($15.00 value) are available at major outlets throughout the various communities.

Packages of 10 blue tokens $6.50 ($7.50 value) are available at the New Ulm Senior Dining Site or at the Heartland Express Office

Available At:
New Ulm: Fransden Bank - Alliance Bank - Citizens Bank - Hy Vee - Cash Wise - Bank Midwest
Sleepy Eye: Schutz Family Foods - Randy's Family Drug
Springfield: Jim's Market - 1st National Bank
Comfrey: Choice Financial Savings
Hanska: Alliance Bank


Resize Page

Copyright Brown County 2015:   Brown County maintains this web site to enhance public access to County information. This is a service that is continually under development and we will make every effort to keep this site current. Neither Brown County nor any of its employees, makes any warranty, express or implied, or assumes any legal liability or responsibility for the accuracy, completeness, or usefulness of any information on this web site and should not be deemed reliable for legal purposes. If you have any questions or concerns regarding this site, contact the Brown County Webmaster