Notice:  Brown County Community Services Building will be closed to the public on Thursday September 21st.  Please utilize the drop box for any items you need to turn in.  If you need to speak with someone, please call 507-359-6500. 

Senior Services

The Senior Services unit offers support to seniors looking for community-based services and resources through the provision of long-term care consultation (known as MnCHOICES assessments) and support planning.

The MnCHOICES Assessment uses a person-centered approach to gather information and help you make decisions about your long-term services and supports. It assesses your general health, your ability to take care of routine daily tasks and any help you may receive from family and friends. This assessment is a free, in-person visit with a certified assessor and usually occurs where you live. Once your assessment is complete, you will receive a community support plan. The community support plan provides a summary of what the assessor discovered through the assessment process and identifies next steps based on your needs.

The MnCHOICES Support Plan provides a coordinated services and support plan for people who are eligible for publicly funded services and supports. The coordinated services and support plan outlines the decisions you make for the services and supports you are eligible for.

Learn more at: MnCHOICES Assessment and Support Plan / Minnesota Department of Human Services

For more information or to make a request, contact our agency and ask to speak with the Intake Social Worker.

Home and community-based programs available to individuals age 65 and older include:

Alternative Care

The Alternative Care (AC) program provides home-and community-based services to people who need nursing home level of care but choose to live in the community. The Alternative Care program provides many of the same services as the Elderly Waiver program. Alternative Care is for people with low income and assets who are not eligible for Medical Assistance.

Elderly Waiver

The Elderly Waiver (EW) waiver program provides home and community-based services for people who need the level of care provided in a nursing home but who choose to live in the community. You must qualify for Medical Assistance to be eligible for Elderly Waiver services. 

Essential Community Supports

The Essential Community Supports program is designed for people who do not need the level of care provided in a nursing home, are not eligible for Medical Assistance and would benefit from a small menu of services.

Learn more at:


Contact Us

Mailing Address:
Brown County Human Services
1117 Center Street PO Box 788
New Ulm, MN 56073

Physical Address:
Community Services Building (CSB)
1117 Center Street
New Ulm

Map & Directions

Office Hours: 8:00am to 4:30pm
Monday through Friday (excluding holidays)

Human Services Director: Barb Dietz

Telephone: (507) 354-8246 or
1 (800) 450-8246

TDD Phone Number: (507) 359-6505, for the hearing impaired

Fax General: (507) 359-6542
Fax Financial: (507) 359-4146


Completed forms and applications may be delivered to our office in one of four ways:

  1. Dropped off at our office during open hours.
  2. Put in the drop box in our parking lot anytime. Please place in an envelope with your name and who it should go to. The box is emptied several times throughout the business day. If you need original verififications returned, please note on the document
  3. Mailed to our PO Box listed above
  4. Scanning and emailing all documents to.

Financial Woker:
Child Support Worker:
All other documents:

No English Graphic



Mission Statement

Commitment to Excellence through Leadership, Teamwork, and Education


Office Hours: 8am to 4:30pm
(most offices)

Main Office Phone: 507-233-6600

Courthouse Address:
14 S State St
New Ulm, MN 56073

Individual Office Hours may vary.