Voluntary Services

These voluntary services aid to assist families with early intervention/prevention to families experiencing difficulty.

Family Facilitator:

The Family Facilitator Program is a voluntary program that offers child welfare prevention/intervention to families in each of the school districts within our county. Family Facilitators work with the family to strengthen and build a healthy family structure so the child(ren) can be successful in their home, school and community.

Parent Outreach Support Group (PSOP):

Minnesota’s Parent Support Outreach Program is a voluntary, early intervention program that focuses on a family’s strengths and needs, and aims to help children and parents thrive. The program is available through all Minnesota counties, and the White Earth and Leech Lake reservations. Families can refer themselves, or be referred by community or social service agencies. 


Parent Support Outreach Program workers conduct comprehensive assessments of families’ needs and strengths and, together, make decisions about what services or community resources are the best choices for success. Short-term help may be available to families with concerns regarding:

  • Basic needs (food, clothing and housing)
  • Family health (medical care, mental and chemical health services) 
  • Parenting 
  • Transportation 
  • Child care 
  • Financial needs (budgeting and financial assistance)

The overarching goals of the Parent Support Outreach Program are to enhance the well-being of children and families, ensure and maintain safety for children, and support families so they can meet the needs of their children by themselves and through support systems. Often, referrals are made to community supports such as food shelves, free or low-cost clothing programs, free health clinics, mental health services, parenting classes and support, and child development screening services.

Participation in the Parent Support Outreach Program is voluntary. To be eligible, families must:

  • Have at least one child, age 10 or younger, or be pregnant.
  • Be exposed to two or more child maltreatment risk factors, including but not limited to:
    • Poverty
    • Domestic violence
    •  Alcohol and drug problems
    • Mental health concerns
    • History of child protection involvement
    • Homelessness.
  • Not currently be involved with child protection services.

To get started, please fill out the below Referral Form



Children grow at their own pace but there are some general developmental guidelines that children follow. If you, your child's medical providers, or someone at school has noticed significant delays in cognitive development and adaptive functioning, or if your child has been diagnosed with a condition that results in impairment of general intellectual functioning or adaptive behavior similar to that of persons with developmental disabilities, this may suggest that your child could benefit from Developmental Disabilities (DD) services. If your child's only condition is medically related, your child may not qualify for DD services but they may be eligible for other social service programs.

For a child under the age of 5 years, there are three main ways that DD social service eligibility is determined:

  1. The child has test scores of more than two standard deviations below the mean in two global functioning, one of which is cognition, and the child is at risk of mental retardation.
  2. The child may have been assessed and diagnosed by a psychologist as having global developmental delays.
  3. The child may have a related condition that results in impairment of general intellectual functioning or adaptive behavior similar to that of persons with mental retardation. This may be indicated by substantial limitations in three or more areas of life activities, including self-care, understanding and use of language, learning, mobility, self-direction or judgment, and independent or daily living skills. Diagnoses which may (or may not) be related conditions include, but are not limited to:
    • Cerebral Palsy
    • Autism
    • PDD
    • Epilepsy
    • Prader-Willi Syndrome
    • Fetal Alcohol Syndrome (FAS)/Fetal Alcohol Effects (FAE)

For a child over 5 years of age, a psychological evaluation (IQ score) completed within the last three years, and an adaptive skills assessment that documents delays must be provided. The child must show a full scale IQ of 70 or lower, or be diagnosed with a Related Condition (see list above) and show both significant deficits in adaptive skills and have similar service needs to a person with developmental disabilities. Brown County will assist with obtaining an evaluation, if one is not available from the school or through private insurance.

There may be a fee for DD services, based on family size and income. If you are paying a fee for TEFRA, or are receiving Social Security or Medical Assistance, we do not collect an additional fee.

To apply for children's DD services, call 507-359-6500. You will be asked for some basic information over the phone to determine if your child may meet the criteria for eligibility and a DD worker will be in contact with you later to complete the MnChoice assessment and eligibility process. MnChoice Assessment Factsheet (Link)

Legal status of your child changes at age 18. Your child becomes a legal adult with all the rights and responsibilities of any other adult. If you have concerns that your child's judgment or decision-making is a threat to their welfare, if they are unable to make responsible personal decisions, and/or are unable to meet their needs, you may wish to explore guardianship of the person or conservatorship of the estate of your child. This is a legal procedure, done in court, and financial help is available for this process. A guardian or conservator may be a relative, another individual, or an agency. The necessary forms can be found on Minnesota Judicial Branch Guardianship/Conservatorship webpage.

At age 18, income eligibility is based on your child's income and assets, not on the family income. Your child should apply for medical assistance (MA), Minnesota Supplemental Aid (MSA), and Social Security Income (SSI). These are important funding sources for services.

Your school district will work with your child and your child's interdisciplinary team to develop a transition plan. Your child's school meetings are important planning tools and can help the team plan for future work and housing. If your child plans to move after school, early planning is essential to start the process to request funding and supports for residential services, as these are not mandated services. Funding for these supports may be arranged through MN Division of Rehabilitation Services (training and job placement) or through your social worker at Brown County Human Services (ongoing support).

Children's Mental Health

Children’s mental health case management is a voluntary service provided to children 0 to 21 years of age who have a severe emotional disturbance and who meet certain criteria determined by a mental health professional.


Contact Us

Mailing Address:
Brown County Human Services
1117 Center Street PO Box 788
New Ulm, MN 56073

Physical Address:
Community Services Building (CSB)
1117 Center Street
New Ulm

Map & Directions

Office Hours: 8:00am to 4:30pm
Monday through Friday (excluding holidays)

Human Services Director: Anne Broskoff

Telephone: (507) 354-8246 or
1 (800) 450-8246

TDD Phone Number: (507) 359-6505, for the hearing impaired

Fax General: (507) 359-6542
Fax Financial: (507) 359-4146

Email: frontdesk1@co.brown.mn.us

Completed forms and applications may be delivered to our office in one of four ways:

  1. Dropped off at our office during open hours.
  2. Put in the drop box in our parking lot anytime. Please place in an envelope with your name and who it should go to. The box is emptied several times throughout the business day. If you need original verififications returned, please note on the document
  3. Mailed to our PO Box listed above
  4. Scanning and emailing all documents to.

Financial Woker: help123@co.brown.mn.us
Child Support Worker: childsupport@co.brown.mn.us
All other documents: frontdesk1@co.brown.mn.us

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Mission Statement

Commitment to Excellence through Leadership, Teamwork, and Education


Department Directory

Hours: 8am to 4:30pm
(most offices)

Courthouse Address:
14 S State St
New Ulm, MN 56073