COVID-19 Information

Quick Links to Department Specific Policies.

All County Buildings - Assessor - Auditor/Treasurer - Court Administration - Heartland Express Transit - Highway - Human Services - Jail - License BureauCounty Landfill - County Parks- Planning and Zoning - Probation - Public Health - Recorder - Sheriff - Veteran's Service Office

Covid-19 Dashboard - Includes statistics about cases as well as Covid-19 vaccine information.  Updates weekly (Link)


Brown County Public Health is now focusing most of their vaccination efforts on the 65 and older population. If people over age 65 would like to be put on the Brown County Public Health wait list they can complete an online survey.

Completing this survey is not a registration or an appointment. It is an opportunity to be on a wait list. When vaccine is available, Brown County Public Health will use the waitlist to contact individuals by random selection through their preferred choice of communication that they indicate in the survey. If those over 65 do not have access to technology to complete the survey a family member or friend can complete it for them.

For those that do not have any way to complete the online survey, Brown County Public Health will have volunteers that can assist them with that from 9 AM – 1 PM Tuesday, Wednesday, and Thursdays each week.  The number to call for assistance is 507-233-6820. 

Press Release (PDF)

COVID-19 Vaccine Connector Tool- The Minnesota COVID-19 Vaccine Connector is a tool that helps Minnesotans find out when, where, and how to get their COVID-19 vaccine.  Minnesotans unable to sign up online can have family or friends help them sign up online, or call 833-431-2053 for assistance signing up over the phone. Downloadable Flier (PDF)


IMPORTANT COVID-19 Information

If you have any concerns or questions concerning the Coronavirus (COVID-19); Please call the Minnesota Helpline: 651-297-1304 or 1-800-657-3504 Monday-Friday: 9 a.m. to 4:00 p.m.

Crisis Text Line: If someone you know is in crisis, use Crisis Text Line by texting MN to 741741

Essential Services Hotline

Need assistance getting food, medicine, shelter, or transportation? Brown County Public Health and various partners are providing support to those who are unable to leave their home to get essential needs due to being in quarantine or in isolation related to COVID 19. This service is for those who do not have family, friends, or neighbors to help them. Essential services includes assistance with getting food, medicine, shelter, or transportation. Please call 507-233-6808 OR email if you have an essential service need. This phone number and email is monitored Monday – Friday from 8-4:30pm. Any requests received after hours will be addressed the next business day.

Hours: Monday -Friday 10am to 2pm
Phone Number: (507) 233-6808

Face Mask Information: How to Make Your own Face Covering by the US Surgeon General (Video) - Additional Guidance and Tutorials on Face Masks (Link)

Mental Health

  • South Central Mobile Crisis Services/Crisis Center (Horizon Homes) - 24 hour Crisis/Warm line 1-877-399-3040
  • NAMI HelpLine - M-F 10 AM – 6 PM   800-950-6264
  • MN Warmline - Who To Call Flyer- 877-404-3190  Monday – Saturday  5PM to 10 PM
  • Wellness in the Woods –  Facebook - 844-739-0369  (5PM to 9 AM)
  • Sioux Trails Mental Health Center - 24 Hr. Crisis Number:  800-247-2809
  • Minnesota Farm & Rural Helpline - 833-600-2670 x 1. Free, confidential, 24/7. This call center is located in Minnesota. Calls are answered by trained staff and volunteers. If you or someone you know is struggling with stress, anxiety, depression, or suicidal thoughts — call. Sometimes it’s easier to talk to somebody you don’t know.
  • Minnesota Rural Mental Health Specialists: Ted Matthews: 320-266-2390, Monica McConkey: 218-280-7785. Ted and Monica work with farmers throughout Minnesota. No cost; no paperwork. While you are welcome to contact either Monica or Ted, Monica generally serves the area north of Highway 12 (which runs from Ortonville through Willmar to the Twin Cities) and Ted generally serves the area south of Highway 12.


For All Buildings

The Brown County License Bureau will be resuming in-person services by appointment only. The Courthouse (State Street Entrance), Community Service Building and the Probation/Attorney doors are open.  The Law Enforcement Center lobby remains open for limited contact to the Sheriff’s Office and New Ulm Police Department.  We ask that those coming into the Courthouse to check in with the reception desk upon entry.  We also ask that you please wear a mask while coming into our buildings and practice social distancing, maintaining at least six feet between yourself and others as best as you can.  We still want to encourage that as much as possible, to continue to utilize contacting staff via email, phone calls, and virtual visits as we have in the recent past.  Please continue to check this space for updates and for County Department contact information.  Thank you for your cooperation during this time.

To eliminate the potential spread of the COVID-19 virus we encourage individuals to do the following:

  • Paperwork. Paperwork should be dropped off in the appropriate dropboxes located at:
        Law Enforcement Center
        Community Services Building
       Paperwork is building specificUsing the wrong dropbox may delay your paperwork
  • Call Ahead.  Brown County staff may be able to help you over the phone, or find an alternative way to help you
  • Practice Social Distancing. Stay away 6 feet whenever possible, No Cash transactions

 Public Health (WIC, Family Health Programs, Vaccinations)

  • Starting May 19, 2020, until further notice, Brown County Public Health services will be available by appointment only. Please contact 507-233-6820 to schedule.
  • Home visits will still be provided for those clients who need them.
  • Phone or telecommunication visits with clients in the WIC and Family Health programs will be offered if appropriate
  • If routine vaccinations are needed, please call our office to arrange an appointment.  507-233-6820
  • Free Community Flu Clinic - Appointment Required - Forms and Information (PDF)

License Bureau (Road Exams, Drivers License, Tab Renewals, Etc)

The License Bureau hours are Monday through Friday from 8:00 a.m. to 4:30 p.m

Brown County License Bureau is open and processing driver and vehicle service transactions in-person. We recommend using the No Wait Inside appointment booking system to book into the tab renewal/DNR quick line, virtual waiting line queues, or to make a date/time specific appointment, however walk-ins are welcome.

Book an appointment now.

Please note that anyone who has a driver’s license, permit, or disability parking certificate that expires between March 12 through July 31 has automatically had their expiration date extended to September 30th, 2020 and are still valid.

If you renewing a driver’s license or ID, we recommend complete the pre-application online prior to your appointment. You’ll save time and learn what documents to bring with you to your appointment based on the license type you plan to get.

Written knowledge and road tests are currently suspended at this location. For more information on knowledge and road tests, go to and click on Schedule or Reschedule a Road or Class D Knowledge Test. You may call (651) 284-1234 for assistance in scheduling your appointment.

Questions? Reach out to us via email at or call (507) 359-6570. We have high call volume so please leave a message so we can get back to you.


  • Currently serving all papers.
  • FINGERPRINTING – We are suspending fingerprinting individuals for employment
  • HUBER WORK RELEASE – Will continue to allow Huber inmates as in the past
  • JAIL VISITING – All visiting and Jail Programs are cancelled.
  • PERMITS TO CARRY/PERMITS TO PURCHASE – New hours to accept Monday-Friday (excluding holidays) 8:00 AM – 4:00 PM
  • MEDICAL CALLS FOR SERVICE – Will ask the following questions when a call comes in and relay to responders:
    1. Have you or anyone in your household come in contact with someone who tested positive for the Coronavirus in the last 30 days?
    2. Have you had a fever or cough in the last 3 days?


  • All visiting and Jail Programs are cancelled due to the COVID-19 virus until further notice for the safety of the Public and staff and Inmates.
  • If you have any questions please contact Brown County Jail at 507-233-6775. 

Heartland Express Transit

  • Free Rides: Until September 1st 2021, Brown County Heartland Express will start offering free rides to individuals who need to access essential services due to the COVID-19 pandemic. These rides will be offered for people who need to get to the grocery store, pharmacy, food shelf, bank or medical appointment.
  • When riding on public transportation, in a taxi, in a ride-sharing vehicle, or in a vehicle that is being used for business purposes.  Masks are mandatory.
  • Please call Brown County Heartland Express dispatch office, Monday through Friday between the hours of 8:00 am to 3:00 pm at 359-2717 or 1-800-707-2717 to schedule your ride. All ride requests still need to be made at least one business day and up to 14 days in advance of your needed ride.
  • Heartland Express Statement About Covid-19 and Rider Safety (PDF)

Human Services

Beginning Monday,  November 16, the Community Services Building at 1117 Center St, New Ulm which houses Public Health and Human Services will be closed to the public. This is due to the surge in COVID positive cases and a desire to limit any unnecessary contacts. The offices and services remain OPEN but an appointment would be needed for any required face to face visits.  Please call Human Services at 507-359-6500 to make an appointment between the business hours of 8:00 to 4:30.

  • Applications and forms can be put in the drop box in our parking lot. If possible, please place in an envelope with your name and who it should go to. The box will be checked multiple times throughout the day and will not impact your eligibility date for benefits because you are not bringing into the building. If you need original documents returned, please note on the document and we will mail the original back to you.
  • Documentation or verifications may also be provided by scanning, attaching to an email and sending to
  • Heartland Express is running fare-free until January 1st 2020 (unless extended).  Please call  their office at 359-2717 to schedule a ride.


  • NEW: Property Tax Penalty Abatement Policy & Application (Link)
  • Tax Statements and Valuation Notices were mailed March 27th.
  •  Utilize the dropbox at the Law Enforcement Center Parking lot for any Paperwork, including Tax Payments (indicate on your payment stub if you need a receipt), Homestead Applications, Documents to be Recordings, etc
  • Most forms and documents can be scanned and emailed to the appropriate office.
  • Check or money order payments preferred.
  • Most payments can be made over the phone via credit or debit card.
  • To practice social distancing and for the protection of our customers and staff, cash transactions at the counter are being discouraged at this time.
  • Property Taxes can be made online and is setup to accept both debit and credit card transactions.
  • If you have questions please contact the appropriate office.  Phone contacts are listed on the website and staff will be able to assist over the phone.

A drop box has been ordered to be installed at the License Bureau location.  We hope to have it ready for customers by April 30th.


  • If you need assistance with a homestead application or need to visit our office in person, please call 507.233.6606 or email to set up an appointment.
  • We ask that you utilize the drop box at the Law Enforcement Center Parking Lot for any paperwork including homestead applications.


  • Recorder's Office is operating as normal.


  • Covid-19 Policies for Brown County Probation Department are posted on the Probation Website.


  • Deliveries are to be left in the drop boxes at designated doors.
  • Permits are online.  Call if you need assistance.
  • Maintenance activities and construction project preparations are continuing.

Planning & Zoning

  • PERMITS: If you are seeking a permit (e.g. Building, Conditional Use, or Variance) please the permitting link to begin the permitting process, if you need assistance please call the main office line 507-233-6640.
  • SEPTIC SYSTEMS INSPECTION & SOIL VERIFICATION: Call 507-233-6640 or email your inquiry to All requests must be made at least 24 hours beforehand, and will require flexibility from all parties. Full Septic Sytem and Soil Verification Guidance Information Sheet (PDF)
  • PESTICIDE APPLICATOR TESTING: Open for testing by appointment only.  Please call 507-233-6640 to make an appointment.
  • APPOINTMENTS: Any and all appointments must be made by phone or email, no walk-in will be taken at this time
  • PAYMENTS: If you need to make a payment, it can be done online via the permitting link or a drop box is located in front Law Enforcement Center (15 S Washington St, New Ulm, MN 56073)

Veteran's Service Office

  • Emergency financial assistance available for Food, Fuel, Shelter.  We have local gift cards and an emergency relief fund that can pay up to $450 in a 12-month period.  These benefits are for Brown County Veterans Only.
  • Seeing customers by appointment only
  • Please call for an in-office appointment.  To make an appointment, Call (507) 233-6636 or (507) 233-6637
  • The VA Hospital Shuttle will continue to operate as normal.
  • Veterans and Family members who owe money to the VA.  Temporary financial relief can be arranged by calling the VA Debt Center at: 1-800-827-0648.
  • All medical equipment loan-outs, and take-ins are suspended till further notice.

Court Administration

  • Please call ahead.  Court Administration staff may be able to assist you over the phone or direct you to other resources.
  • Documents can be filed on-line.   Go to for information and assistance in filing your documents on-line.
  • Documents can also be placed in the drop box in the law enforcement center parking lot located at 14 S Washington Street, New Ulm.
  • Access to Court Administration is available for emergency cases only which include, child protection matters, orders for protection, housing court issues if public is endangered, commitments and emergency guardianships/conservatorship matters.    We encourage you to attend these proceedings by phone if possible
  • Call (507) 233-6670 with questions

Brown County Landfill

  • The Brown County Landfill is now open to self-haulers of waste during the hours of 8:00 AM to 4:45 PM week days and 9 to Noon on Saturdays. All social distancing guidelines will be maintained as best as possible.

Brown County Parks

Guidance for Brown County Parks during the COVID-19 Outbreak

In response to Governor Walz’s Stay Safe Minnesota Order, the Brown County Parks Department has made changes in regards to park services:

  • Lake Hanska, Lost Dog and Fox, Mound Creek, and Treml County Parks are currently open
  • Lake Hanska campsites and camping grounds will be open effective 6-1-2020.
  • Potable water and a sewage dump station is available at the campground. Picnic shelters are able to be reserved effective 6-1-2020.

Unless noticed, parks will remain open for hiking, fishing, and other leisure activities, but the Parks Department advises caution during the COVID-19 outbreak. The Brown County Parks Department is committed to the health, safety and welfare of the public along with providing the community with the services they need during this difficult time. In response to the COVID-19 outbreak, Brown County is following CDC, MDH, and local Public Health guidance for recommendations aimed at reducing the spread of infectious disease, such as hand hygiene, hand washing and sanitizing, covering the nose and mouth with tissue or flexed elbow when coughing or sneezing, social distancing, and staying home when sick. The COVID-19 outbreak presents challenges to all of us as we work to build a safe community. Working together, we can keep moving forward while doing our best to reduce risks of the spread of the a safe community.  Working together, we can keep moving forward while doing our best to reduce risks of the spread of the disease.

Upcoming Events

09 Mar 2021;
09:00AM - 12:00PM
Planning Commission Meeting
16 Mar 2021;
09:00AM - 12:00PM
Brown County Commissioner Meeting
16 Mar 2021;
09:10AM -
Petition To Make Minor Alterations Or Changes In County Ditch No. 72
23 Mar 2021;
09:00AM - 12:00PM
Brown County Commissioner Meeting
02 Apr 2021;
12:00PM - 04:30PM
Good Friday
06 Apr 2021;
09:00AM - 12:00PM
Brown County Commissioner Meeting



Data Practices:

Salary Compliance Notice:

Performance Measure Report:


Office Hours: 8am to 4:30pm (most offices)

Main Office Phone: 507-233-6600

Courthouse Address:
14 S State St
New Ulm, MN 56073

Individual Office Hours may vary.


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